Frequently Asked Questions

Everything you need to know before applying for support.

Any individual, family, business (including SMEs and associations), or project leader facing genuine financial hardship or a need for project funding can submit an application. There are no restrictions on nationality or location. Our team reviews each application individually.

No — never. Applying to APCI Foundation is completely free of charge. We will never ask you to pay a registration fee, an administration fee, a processing fee, or any other charge at any stage of the process. If you receive any request for payment claiming to be from us, please report it immediately.

Our team reviews applications within 5 to 10 business days. You will receive an automatic acknowledgement email with your reference number as soon as your application is submitted. We will contact you by email with our decision or any questions we have.

No documents are required when you first submit your application. If supporting documents become necessary during the review, we will ask for them by email and tell you exactly what we need, why, and by when. We will never ask for documents in an unsolicited phone call.

Your personal data is handled in strict compliance with applicable data protection regulations. It is used solely to process your application and is never sold or shared with third parties beyond what is strictly necessary. Full details are available in our Privacy Policy.

We will contact you by email at the address you provided. All official communications from APCI Foundation come from an @apci-foundation.com email address. We may also contact you by phone, but only if we have arranged this with you in advance by email.

All official emails come from an @apci-foundation.com address. Our official phone number is +447451253416. We will never ask you to pay anything, share bank details, or send personal documents via unofficial channels. See our Fraud Warning page for full guidance.

Yes. Receiving support from another source does not prevent you from applying. Please mention any existing support in your application — it helps us assess your situation fully and match you with the most appropriate programme.

We will notify you by email and explain the reasons. You are welcome to reapply in the future if your circumstances change or if you have new information to add to your application.

Please check your spam or junk folder first. The acknowledgement email is sent automatically from kontakt@apci-foundation.com. If you cannot find it, please contact us at kontakt@apci-foundation.com with your name and the date of submission.

Still have a question?

Contact us at kontakt@apci-foundation.com or +447451253416 — we're here Monday to Friday, 9:00–18:00 CET.